Feature Requests Made Simple
Requesting a feature or reporting a bug should be seamless. Bugman automates the process, preventing user headaches while helping you focus on high-priority items.
Wasted Time
Time spent going back and forth with users to gather information and reproduce issues.
Unhappy Users
Users often don't have time or expertise to provide all the necessary information for you to solve their issue.
Time Saved
Automatically describes, categorizises and prioritizes the issue, saving you hours of manual work.
Happy Users
Their feedback gets handled quickly and efficiently, leading to higher satisfaction.
Chat Plugin
Embed our chat plugin into your website with just one line of code. It's fully compatible with all major web frameworks and adapts effortlessly to your brand's look and feel.
The live chat provides a direct, low-barrier communication channel, making it easy for users to report issues or share feedback.
Powered by AI, our agent asks the right questions and gathers crucial information, while ensuring privacy with anonymous data collection.
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Bugman Intelligence
Bugman generates high-quality bug reports and feature requests, complete with crucial technical insights. It automatically prioritizes issues based on impact, notifying you instantly about critical problems.
Reports get smarter over time, as multiple submissions are intelligently merged into a single, comprehensive report, continuously refining the feedback process.
Plus, Bugman filters out noise like spam and duplicate topics, ensuring you only receive the most relevant and actionable reports.
Dashboard
Manage multiple projects while gaining deep insights into each website's reports. Effortlessly index and search through all reports, with powerful filters for severity, impact, status, and more.
Visualize data with intuitive charts and graphs to uncover trends. The app categorizes reports and tags them for quick, easy searching.
Access comprehensive chat logs and metadata on users’ devices and browsers. Customize the chatbot to align with your brand and workflow. The dashboard is designed to support multiple websites efficiently.
Manage and collect feature requests with ease!
Implement Bugman in less than 5 minutes
Free
$0
/month- 30 chats /mo
- Access Chat Logs
Professional
$30
/month- 100 chats /mo
- Bug Reports
- Feature Requests
- Real-time notifications
Company
$75
/month- 500 chats /mo
- Bug Reports
- Feature Requests
- Real-time notifications
- Jira Integration
What is bugman?
Bugman manages issue reporting and feature requests. It is feature request managing software that also handles bug reports. When a user reports a problem via the chat plugin, Bugman collects metadata and asks targeted questions to understand the situation. It then creates a ticket with all the technical context needed to fix a bug or develop a feature.
Is Bugman customer support?
Bugman is not a customer support tool. For questions about your application it will guide the user to a location of your choice, like a knowledge base or FAQ.
What is the benefit?
Bugman helps you prioritize issues and feature requests by combining similar reports and estimating the urgency of each issue. All without the need for human intervention.
How does it work?
Bugman is a chatbot that interacts with your users and collects important details about the issue. It then curates and organizes the feedback into actionable tasks in the shape of bug reports and feature requests.
How much does it cost?
Bugman has three plans: Free, Professional and Company. For more information, visit the pricing page.
How do I get started?
Create an account and follow the instructions to implement Bugman into your application.
accelerate your operations and improve user experience